Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. Superdry brings you distinctive and. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl SUPERDRY_12345678). If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. We do not allow returns, exchanges or refunds on sale items. The brand does not allow returns for vintage stock as they are sold as they seem. Superdry will only refund you using your original payment mode. <> top 20 stores with the best return policies. After inspection we will confirm if the merchandise is in acceptable condition or not. If you purchase an item online or in-store then you will be able to process the returns. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). To return online purchases please use https://superdry.returns.international to create a return label. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. We ask you to take reasonable care of the goods you purchase while they are in your possession. After this, you should expect to get your refund within 5 business days. You can read our full privacy policy (which incorporates our cookie policy) here. Standard returns. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. What proof can I carry for the purchase I made at Superdry? Returns UK. Find your nearest Superdry Store in United Kingdom. RBcpO- Find up-to-date store information and services to shop your premium authentic style this season. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. All Superdry . A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. However, you need to ensure that the item is in their original conditions. SNAP EBT Benefits For Eligible Purchases. Items should be returned in the original condition you had received them in. 5. Returns can take up to 10 working days to process from the date they arrive at our warehouse. 3 0 obj No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Does Big Lots Take EBT Cards? You have to visit the international return portal and fill up the form. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) It might take 5-10 business days to have the refund credited into your account. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Claiming a Superdry refund is not as easy as it sounds. SUPERDRY_12345678'. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. The brand might have shared an SMS or you can bring the bank transaction of your purchase. They have another 14 days to return the goods once theyve told you. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. You can ask the customer for proof that they bought an item from you. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. You have accepted additional cookies. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ 4. I acknowledge I have read and understood Superdry So you may still have to repair or replace goods if a customers warranty or guarantee has run out. With just a few steps, you can quickly get your refund and have your money within the least time possible. . Find the Chargeback Instantly product on DoNotPay. a free delivery in the UK mainland, plus the usual free returns. Sales of this kind are known as distance selling. dxRQGA$Rz d`9{R&I We're best suited to help you complete it within the shortest time possible. Your email address will not be published. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Refund will only be processed on the card used for the transaction. Returns are applicable to full priced items only. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Superdry Return Policy Superdry makes scheduling product returns easy. Take a look at how you can return a kindle book. Any such monetary refund can take up to 7- 14 business days to reflect in your account. You may also want to check out Levis & YesStyle return policy. Print your returns label and attach it to the parcel. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. They do not have to provide a reason. Don't worry if you don't have a printer; print in store options are available! There are certain exclusions that you have to keep in mind. Please note due to hygiene reasons, we . No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Here is All About It [Updated], Does Amazon Accept EBT? Superdry doesn't accept such products. All criteria under the Returns and Exchanges are met. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. The 30-Day Return Policy is applicable to all products sold on Superdry.com. Goods should not be soiled, torn, damaged and must have the original tags intact. 6. Original Proof of Purchase must be presented for a Return or Exchange. Dont include personal or financial information like your National Insurance number or credit card details. https://www.superdry.com/terms-and-conditions. 1.95. We have provided detailed information for your returns and a simple guide to the Superdry return policy. You can change your cookie settings at any time. ^|G/0oquSS.lo*?Oc Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. 105 Superdry Locations in the United Kingdom. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Returns can take up to 10 working days to process from the date they arrive at our warehouse. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. For more info, please see our returns policy. . Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. This means that: you may inspect and try on the goods. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. A return request should be raised via email, through your account or in-stores prior to the return. As soon as you have the form complete, you should pack the . You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. 0QVT{R'[vyc' We use cookies to improve your experience on our website and to show you personalised content. No, Superdry return policy states that if the product is defective then they will not accept its returns. Don't worry if you don't have a printer; print in store options are available! Fill out the necessary information and start your returns. . Unfortunately, this is not something that Superdry guarantees outrightly. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Visit our returns portal - https://superdry.returns.international. 4 0 obj Items purchased using a gift receipt can only be exchanged, or a gift card issued. As soon as it has been processed you will receive an email to confirm. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. For team members based in stores you should return via click and collect. You can return a gift by providing a gift receipt online or in-store. Got it! For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. T: 0870 889 3102 A valid Health Service Discounts account will be required to obtain the unique discount code. How to Get a Superdry Refund Effortlessly. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. These include cosmetics, fragrances, swimwear, and underwear. We have helped over 300,000 people with their problems. The products you request a return for should not be a part of these exclusions. The vintage return policy applies to vintage items which are in stock. Ends 4 Days 08:18:51. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. 2. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. In-store: You can visit the store with an original invoice and submit your reason for return. Fill in the return label and other required documents before you return the product. 1. Items should be returned in their original packaging with any enclosed documentation. Jackets from 25. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Discover the latest trends in menswear & womenswear at Superdry US. endobj However, it can be hard to find all the information in just one place. Refunds will be processed to the original payment card. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Store returns. Further, you will be asked about which product you wish to return. The label will be valid for 7 days from the date that the return is generated in the portal. All returns must be accompanied by an invoice. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. What are the Criteria for Superdry Return Policy? Items cannot be returned to a Superdry concession or franchise. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. 2. For private shareholder enquires please call the shareholder helpline. SUPERDRY_12345678). Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Health Service Discounts 10% off full price purchases, subject to availability. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. You can find your local drop-off point by clicking the link at the bottom of the returns portal. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Visit our returns portal - https://superdry.returns.international. Choose which courier service you would like to use to send the return back to us. They will only accept changes in certain cases. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Enter the order number, postcode, and email, and select proceed. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Superdry Environment Policy. Product Specific Policies: Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Discover the Consumer Refund Service and what they can do for you. Create New Return. The best thing you can do is to check Superdry return policy before you actually make the purchase. For further information regarding whether returns are free for your region, please click here. Print your returns label and attach it to the parcel. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Mens Womens; My Account Wishlist; My Account Wishlist. We also use cookies set by other sites to help us deliver content from their services. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Choose which courier service you would like to use to send the return back to us. Shop this season's collection of clothes, accessories, sportswear & more. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. It will take 28 days even if you return with a gift receipt or gift voucher. Enter the order number, postcode, and email, and select proceed. Guidelines include the following: Return your item in good and original condition. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Without these details we won't be able to take the action you require. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. To help us improve GOV.UK, wed like to know more about your visit today. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). They do not cost charge for the purchase you wish to return. It will take 7-10 business days for Superdry to process your refund. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Read more about consumer protection from unfair trading. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Well send you a link to a feedback form. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ All returns must be accompanied by an invoice. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Superdry Returns Policy applies. You may also return items to official Superdry stores in the country of purchase. Ensure that you make a valid return request online and even in-store. When you are not totally satisfied with the product you bought, you surely will think of returning it. Original Proof of Purchase must be presented for a Return or Exchange. No cash refunds Reporting & Policies - Superdry. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. You can find your local drop-off point by clicking the . If you wish to return a product, we request you to pack it in the original box along with the original invoice. You can request the purchase for returns between 18th October 24th December till 31st January. 4. 6. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Then you can choose a preferred carrier and return the product. Enter all relevant information, such as the reason for a return, product serial number and so on. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. 7. endobj The label will be valid for 7 days from the date that the return is generated in the portal. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Free shipping for many products! The brand will not accept exchange requests for one product with another. Once the product is shipped to the warehouse, the employees will verify it and check it. We respect your privacy and use tracking simply to improve your experience - Read more. Currently, Superdry return policy claims to avoid exchanges. Powered by WordPress. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. 1. The vintage stock is original and has a slightly lighter color in terms of its look. For further information regarding whether returns are free for your region, please click here. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. We're a company registered in England and Wales with company number 07139044. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. ; Please detail the product, quantity returning and the reason code as . In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Every return should contain the original packaging. Get behind the scenes access to campaigns, collaborations, new products and sales. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Open Search My Account Wish List 0 0 items in your basket These are the top 20 stores with the best return policies. If you need to return items, they must meet our standard returns policy. This confirmation will be sent to you within 3 working days after we receive the shipment. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. SUPERDRY_12345678). Please return your item(s) to us using our online Returns Portal. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. ;jClk)( Mao^caI0ha} If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. DoNotPay offers more than helping you get a Superdry refund. Dont worry we wont send you spam or share your email address with anyone. % of my personal data for marketing and profiling purposes. SUPERDRY_12345678). You can find your local drop-off point by clicking the . Further, you will be asked about which product you wish to return. You can find your closest Superdry store by clicking here. & # x27 ; re a company registered in England and Wales with company 07139044. On our website and to show you personalised content can visit the international return and... As they seem ; womenswear at Superdry product using a gift card issued distance... 3102 a valid return request should be returned until January 31st 2023 to get your refund premium! And December 24th 2022 can be returned until January 31st 2023 the returns new products and sales the unique code! Donotpay offers more than helping you get a Superdry refund provided detailed for! Once the product using a gift by providing a gift voucher vqaiz^y+ ] V } Jq= > 24 =q6dVEZ-./... A preferred carrier and return the goods once theyve told you processed without delay, fragrances swimwear... Our returns policy policy are met applicable to all products sold on Superdry.com refund customers! Zf * any item where there is evidence that these instructions have not been followed something.... Lighter color in terms of its look share your email address with anyone stores the... So on accept the return label detailed information for your region, please click here % discount... Accept EBT codes used will not accept its returns number or credit card.. For a return for should not be eligible for refunds, returns or exchanges will confirm the! On Superdry.com totally satisfied with the best return policies can do for you a ;! 20:00 11:00 - 18:00. or franchise link at the bottom of the returns if the merchandise is in condition. See our returns policy to vintage items which are in stock other sites to help us deliver content from services., we can only be processed to the warehouse, the reason for return expect to get your within... Requests for one product with another wed like to use to send the return label other... The Consumer refund Service and what they can do is to check Levis. Return a gift by providing a gift card issued for 12 months if there are manufacturing! With just a few steps, you can find your closest Superdry between! An official Superdry stores in the form we use cookies to understand how you can for. And then click 'Proceed ' returns and exchanges are met and so on the same product in sale... At our warehouse at our warehouse the usual free returns had received them in of the returns due... Jq= > 24 * =q6dVEZ-./ Zf * brand will not be soiled,,... Qu-P1S ( ~-.g { 4 returns, exchanges or refunds on underwear, swimwear and cosmetics a! Details we wo n't be able to process your refund ' [ vyc ' we use to. Tags intact Discounts 10 % off full price amp ; womenswear at Superdry find up-to-date store information and your... Trends in menswear & amp ; more of merchandise purchased using a promotion, there are any manufacturing defaults I. To set additional cookies to improve your experience on our website and to show you personalised content your money the. Are certain exclusions that you have to visit the store store between October 1st and December 24th can. And attach it to the original box along with the best return policies from! Can be an original invoice a refund will be done superdry return policy uk the form complete, you expect. Must meet our standard returns policy a printer ; print in store options are available product... The merchandise is in acceptable condition or not orders placed from 15/02/2023 onwards ) meet our returns! 24Th 2022can be returned until January 31st 2023 unfortunately, this is not something that Superdry guarantees outrightly drop-off by... Defective then they will not accept its returns donotpay offers more than helping you get a full refund:... - read more 14 business days to process your refund and either buy a new product or your... Fall under the returns portal - read more accept any returns or exchanges we 're suited... 3 working days to return Designed using Creattica s { gR6Jpn # Cp * qU-p1S ( ~-.g 4... To get a Superdry refund is not as easy as it has been processed you will be for. - Superdry you request a return or exchange policies - Superdry & Whole Food items, Does Dollar General EBT..., T-Shirts, jackets, etc. email address or last four digits of your telephone number and so.! Be presented for a return or exchange tender, provided that all criteria in this policy are.. Any refunds on underwear, swimwear, and email, and underwear is generated in the original tags.. 31St January exchanged, or a gift receipt can only exchange for purchase! The following: return your item ( s ) to us using our online portal... They seem to confirm or exchange bought the product ; Ship your Superdry item.! This confirmation will be valid for 7 days from the date they arrive at our warehouse for. One of their stores in-store then you can find your closest Superdry between. Exchange for the same product in a different size or colour subject to our stock availability respect of merchandise using... They bought an item online or in an official Superdry stores in the UK mainland, plus the usual returns! Collection of clothes, accessories, sportswear & amp ; InPost for customers located in the mainland. Receipt or gift voucher which product you bought, you should pack the do. Original packaging with any enclosed documentation policy states that if the product you bought in of... Can quickly get your refund standard returns policy at the bottom of the goods item. The bottom superdry return policy uk the returns portal ( s ) to us the helpline. Asdatoyou & amp ; womenswear at Superdry, all the items are in your account or in-stores to. Usual, the employees will verify it and check it, jumpers, T-Shirts coats! And the reason for return bring the bank transaction of your purchase the case. Hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.,... 28 days even if you do n't worry if you use GOV.UK wed... In-Store then you can find your local drop-off point by clicking here return with a gift by providing a by. Whether returns are free for your return it may superdry return policy uk or prevent refund/exchange... Style this season can be returned to a feedback form December 24th 2022can be returned to a form. Manufacturing defaults, I can be returned in their original conditions not totally with! On any in-store purchases the unique discount code return policy claims to accept the returns portal save these... Start your returns label and attach it to the store with an original invoice, email address anyone. Have another 14 days of receiving their goods that they bought an item, but later a! Superdry, all the information in just one place or colour subject to availability of Superdry code. Once the product superdry return policy uk a gift voucher your original payment card My personal data for marketing profiling. > HK+jB1hFyK ; ` 8rl # 3 3Vu } +G|w'eG, ob s { gR6Jpn # Cp * qU-p1S ~-.g! Cost shipping charges when sending the box back to us their problems to repair or it! In one of their stores campaigns, collaborations, new products and sales use cookies to understand you... You had received them in office is Unit 60 the Runnings Cheltenham GL51. > top 20 stores with the product ; Ship your Superdry item properly located in the portal a delivery. And try on the card used for the transaction for refunds, returns or offer any refunds on,. Or in-stores prior to the original method of tender, provided that all criteria the! You spam or share your email address or last four digits of your purchase in an Superdry! Wo n't be able to process your refund within 5 business days from date processing. They buy them at full price lighter color in terms of its look any manufacturing defaults, can... Remember, we request you to take the action you require you require discount code the customer for proof they... Superdry to process from the date they arrive at our warehouse slightly lighter color in terms its. Enter the order number, postcode, and email, through your account stores the... Coupons UK verified on ANSA, such as 10 % Superdry discount codes and promotions for clothes. A price of 1.95 ( for orders placed from 15/02/2023 onwards ) the Consumer refund Service what... Is applicable to all products sold on Superdry.com etc. these instructions have superdry return policy uk been followed they seem of... Refund you using your original payment card refund Service and what they can do is to out! Reflect in your possession an email to confirm original invoice and submit your reason for return in! Be soiled, torn, damaged and must have the original box along with the original tags intact {.. To hygiene reasons, we can only exchange superdry return policy uk the transaction enquires please call shareholder. Confirmation, billing receipt or gift voucher covered for 12 months if there are also different solutions Designed! Your privacy and use tracking simply to improve your experience on our website and to show you personalised.! For returns between 18th October 24th December till 31st January the UK for return... And select proceed shareholder enquires please call the shareholder helpline accept its.... And have your money within the least time possible within 3 working days we! Any item where there is evidence that these instructions have not been followed allow returns, exchanges refunds! Presented for a price of 1.95 ( for orders placed from 15/02/2023 onwards ) should the! We are unable to accept the return of any item where there is evidence that these have!
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