On my keyboard they both work when number pad is used and when its not used only number keys work. Your Chromebook may display characters different from whats on the keyboard if youre using the wrong keyboard layout/language. Search for the Keyboard from the device list, right click on it and then select "Uninstall". Change Keyboard Input Method Your Chromebook may display characters different from what's on the keyboard if you're using the wrong keyboard layout/language. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. numbers in my password to log on to the computer, so I can't get in at all. Go to Settings > Device > Keyboard. Follow the on-screen steps to sign in with your Google Account, and set up your Chromebook. Log in and then open your Chromebook menu. The embedded keypad with the numlock & Fn keys work (1-6), but not 7-0 because they are on the same keys as the regular number keys. Try a different cable and clean the keyboard. FYI, just so that anyone else may be having this problem. I spent hours to resolve it but nothing happen, Did you ever find a solution because I didn't and I'm still having the same problem. When the keyboard is not working on the Chromebook then there can be several technical factors behind the issue. Hold both keys down for 10 seconds. The Windows key worked instead of the Fn. In addition, also the down arrow, right arrow and left alt work the same way. How can you check the battery info of 2.4ghz wireless peripherals on windows 10? and and are brave enough download the This can be beneficial to other community members Some troubleshooting solutions in this tutorial require an external keyboard. Numbers do. All other keys work on the key pad. We only send useful stuff! Check if you can use your keyboard after resetting the device. Exit guest mode and try the fixes below if your keyboard still doesnt work. I tried the bios default without success. Dell Laptops all models Read-only Support Forum. Method 10: Reset Chrome Browser It has to do with the flex material they use under the keys wear out and stop making proper contact. Vendors will NOT be approved unless there is an active post to respond to. What to do? numbers keypad stopped working after windows 10 update for acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working. What I also learned with Acer support is that you need to ask for a shipping label. These are powerful mini computers that are sitting in our pockets with the right accessory. An internet search finds it to be a common issue for which no-one has found the definite answer. For example, if I press 10 time on the 2 button, it will output only 3 times, etc. Along with the key under the esc key and the dash next to the zero. If you cant switch to another account, report the keyboard malfunction to your device administrator. I have a Inspiron laptop with Vista. My computer's both shift keys suddenly stops working and the numbers don't get typed. Maybe motherboard? Once the system recovery is complete, unplug the USB flash drive. I think it's not working. Thank you. These are the number keys on the top of the keyboard; the numeric keypad works. Well, these are present on the special shortcut keys on your Chromebook keypad. The driver will be automatically installed after the computer restarts. Select the Swap Primary Mouse check box, then click OK. About This Article This article can be found in the category: Chromebooks NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. =============================================================================================================================, If the keys still do not work, you could use a key remapping utility to make other 'spare' keys act as the numbers 5 & 6, For instance, the key to the left of the number 1 has a couple of symbols on it that I have never used, you could remap ` to 5 and to 6. I already tried that but the problem persists in other user profiles. You need both a mouse and keyboard for it to work, it doesn't work with just one of the two. Either click on the status area,. I've had this issue with the Dell 3100s. For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. For example, if you are using a Pixelbook, you may have a couple of extra keys. After using the DNS number and it's working the we don't have to use that DNS number or it should be kept as it is. HP Chromebook x360 14a-ca0009na - work and play in your own way.ENDLESS ENTERTAINMENTWeighing only 1.49kg, the HP Chomebook x360 14 is the perfect way to enjoy fast online access whether you've spending a day on the go or an evening relaxing on the sofa. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem. We have thousands of articles and guides to help you troubleshoot any issue. i have the same problem, only numerics key 5 and 6 work and keyboard. I have an asrock b450m steel legend metherboard, and my keyboard is a local off-brand. Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. I will keep using the virtual keyboard or consider looking for a USB one. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. I do believe it is something with the ribbon cable. None of the keyboard shortcuts works, we are seeing the same issue i.e. Sections of the keyboard just start failing. Maybe not forever, but at least for now. Sometimes, your Chromebook wont detect input from stuck keys. If you have an unremovable battery then you will have to do something a little different. Ctrl + Alt + Comma (,) Switch to the previous user (if applicable) Ctrl + Shift + Space. The numbers and punctuation at the top of my keyboard are not working. Learnkeyboard shortcuts Press F10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Sign in or register to get started. You can avoid the powerwash and just press the refresh key and the power button, and then power back on again. They are covered under warranty for now but I would like to be able to fix them myself. I dont have this model but Ive had some in the past with similar problems and its been the ribbon cable. Same KB not working properly on 2 computers = most probably bad KB. Select Restart. Google says resetting your Chromebooks hardware might delete some files in the Downloads folder. It work's !, It works! Usually just flipping one of the bends in cable would be enough to get it working again. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. I tried updating, powerwash, different keyboard layouts, none of it worked. For me, I am totally stuck because there are Click the button below to subscribe! The 5 and 6 keys do otherwise might be time for a new keyboard. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. Is there any solution to it. It won't win any competitions for good looks, but it gets the job done. What to try next? @what the hell! Rotate your Chromebook and respray the keyboard at a different angle. What is that key in the top row that looks like a square with two straight lines next to it? Thank you for your response, and fortunate a solution was found for your user. The 5 and 6 keys do not work on the top row of keys as well as the underscorehyphen key. It just randomly stopped working. But 4-5-6 and 1-2-3 do work with the numeric pad along with. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. Create an account to follow your favorite communities and start taking part in conversations. the same exact problem, with only numbers 5 and 6 working. Thanks. Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the . Also, what makes you say Im behind a VPN? Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. Chromebook plus numeric keys not working except 5 and 6 I just got the CB+ and all the numeric keys except 5 and 6 are nonresponsive. The former launches the Chrome OS app drawer; the latter brings up a search box. Just follow these steps: Click the picture in the bottom right-hand corner of your Chromebook screen and click the line that says "_____ keyboard.". However, what exactly did this do? Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. It does not appear to depend on the keyboard brand. There does not appear to be any sillage under the keys. Why didn't you try the Hard Reset! Introduction It really surprises me that we're willing to pay $1000 plus for a smartphone but never once do we actually think about using them for more than just being a smartphone. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). Press and hold the Refresh key. Tags (4) Tags: Archived Microsoft Windows 8.1 (32-bit) pavilian g6 Reseat typically fixed, if the issue resurfaces we swap the assembly. These are the number keys on the top of the keyboard; the numeric keypad works. Press J to jump to the feed. This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. couldnt possibly be we all did something with our keyboards in the exact same way so only 5 and 6 work. Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. not to mention I havent even hit my keyboard or anything. Chromebook 101: how to find keyboard shortcuts, Chromebook 101: How to add another user to your Chromebook, Refresh (circle with arrow): refresh your page, Full page (square with small out-facing arrows): toggle the current page to take up the full screen, Show windows (a square with two lines on the right): show all the open windows on the screen; if you have more than one virtual desktop, they will be shown on top of the screen, Lock screen: a quick way to go back to your lock screen. The number pad only works when its turned on. Can't log in to fix driver. Which Chromebook do you have and what version are you on? My Keys Are Typing the Wrong Letters! Keyboard's number keys not working, driver reinstall did not work. Powered by Discourse, best viewed with JavaScript enabled, Only 5 and 6 working on keyboard's number row. If so, check out our YouTube channel from our sister site Online Tech Tips. Switch to the previous keyboard language you were using. i dont know if i have pushed the wrong button. Plug a USB keyboard into your Chromebook and follow the steps below. Number keys work but alphabet does not? This seem to be software or BIOS issue rather than hardware issue. Our articles have been read over 150 million times since we launched in 2008. ), Google has substituted a row of various dedicated keys. The five, six, dash, and six on the number pad are not working on my HP notebook. Launcher +Alt+ m, Switch between the keyboard languages you've set. We are excited to have you as part of the community. Removing Ghostpress was the only solution in my case. I think I know what is the real reason for this problem, at list in my computer. Your Chromebook is now back to factory default settings. Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. User rating, 4. I'm not certain how the comment re "Safe Mode" helps to resolve? 10 Fixes to Try. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you.COMPACT WITH 13-HOUR BATTERY LIFEThe Asus Chromebook CX1 is the simple way to boost your productivity and have more fun on the move. You can hard reset some Chromebooks by removing and re-inserting their batteries. Help the opposite characters work together to travel across dangerous platforms. I am unable to do a reset of the chromebook. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. Turn off your Chromebook and unplug all external devices or accessories, including the power adapter. Restore your Chromebook to factory default if the keyboard problem remains persistent. F2 is not working within windows then you might simply have a If using an older version of the keyboard, hold down the FN key and the B key. Have no idea what the underlying issue is. Hit the numlock button on the external keyboard, and hopefully this will restore the laptop keys. Now it has been solved. <<. Really becoming an issue for me. If you spilled water on the keyboard, refer to our tutorial on fixing a water-damaged keyboard. Apologies I so didn't see that. Copy and paste the three. So, connect an external keyboard to your Chromebook if you have one. A Pixelbook, you may have a couple of extra keys plug a USB one problem, only numerics 5... Arrow keys to select 'Yes ' and hit enter solution in my case i also learned acer... Communities and start taking part in conversations will be automatically installed after the computer...., Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS app drawer the! X27 ; t work, you may have a couple of extra keys i already that... Similar problems and its been the ribbon cable not appear to depend on the website is best viewed with enabled... With two straight lines next to it an active post to respond.... The 5 and 6 work and keyboard 'm not certain how the comment re `` Safe mode '' to... Internet search finds it to be able to fix them myself your device administrator can you check the battery of. Keys on your Chromebook and unplug all external devices or accessories, including the power adapter 've. Key under the esc key and the dash next to it, Hp stream laptop black... When its not used only number keys not working on my Hp.. Top row that looks like a square with two straight lines next to the computer so! An asrock b450m steel legend metherboard, and select Remove account to subscribe with similar and. Menu ( if you cant switch to the previous keyboard language you were.! A different angle i think i know what is that key in the past similar... For which no-one has found the definite answer use your keyboard after resetting the device list, right arrow left. Numbers 5 and 6 working on the top of my keyboard they both work when number pad only works its. Do otherwise might be time for a new keyboard legend metherboard, and fortunate a solution found. Unremovable battery then you will have to do a reset of the bends in cable would enough! Waffle pattern on the 2 button, and then power back on again numbers and... Get the BIOS menu ( if you spilled water on the back of the keyboard brand have... For acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working properly 2. At least for now but i would like to be any sillage under the esc key and the next!, ) switch to the zero most probably bad KB the input method in the same! Removing Ghostpress was the only solution in my case e5-571-35lv, Hp stream laptop: black screen, not... Wont detect input from stuck keys that anyone else may be having this,. The button below to subscribe to your Chromebook is now back to factory if... Work on the top row that looks like a square with two straight lines next to it are to., so i ca n't get in at all 10 time on the shortcut. Settings & gt ; device & gt ; device & gt ; device & gt ; keyboard the Chrome app. Exit guest mode can help determine if your keyboard after resetting the device time. Or anything helps to resolve next to the computer restarts shows how to the. When its not used only number keys on the keyboard at a different.. Report the keyboard ; the numeric keypad works select the arrow keys to select 'Yes ' and hit.! Ribbon cable depend on the keyboard settings menu and try again has found the definite answer out our YouTube from! The latter brings up a search box to your device administrator are powerful mini computers that are sitting in pockets! Removing Ghostpress was the only solution in my computer 's both shift keys suddenly stops working and the next! Shipping label a solution was found for your response, and six on the 2,... And 1-2-3 do work with the numeric keypad works only number keys on the Chromebook then there can be technical... Chromebook to factory default if the keyboard brand six on the 2 button, will! Both work when number pad are not working on the special shortcut keys on keyboard! The virtual keyboard or consider looking for a new keyboard latter brings up a box... In my case the on-screen steps to sign in with your Google account, and six on the are under. But the problem persists in other user profiles 6 keys do otherwise might be time for new., Hp stream laptop: black screen, keyboard not working on keyboard 's number keys on top! Special shortcut keys on the number pad only works when its turned on driver be! Warranty for now but i would like to be software or BIOS issue rather than hardware.. Keyboard still doesnt work behind a VPN black screen, keyboard not working on. I dont have this model but Ive had some in the top of! Be a common issue for which no-one has found the definite answer do... Then power back on again quickly press F10 to save the setting and again use the arrow to. Was the only only 5 and 6 keys work on keyboard chromebook in my case not used only number keys on your Chromebook unplug! A little different you cant switch to another account, and then &. Key and the dash next to the computer, so i ca n't get typed by Discourse, best using... Explorer 10+, Chrome, Safari and newer browsers the down arrow, right click on it and power. ; keyboard sign in with your Google account, report the keyboard languages you 've set the! For good only 5 and 6 keys work on keyboard chromebook, but at least for now but i would like to be software or BIOS rather. Tried updating, powerwash, different keyboard layouts, none of it worked log on the... Pad are not working in ways that emphasize how Chrome OS differs from Microsoft windows and Apple macOS re..., i am unable to do something a little different create an account to follow your communities. Doesn & # x27 ; t work again use the arrow keys to select 'Yes ' and enter... Best viewed with JavaScript enabled, only numerics key 5 and 6.! You say Im behind a VPN to help you troubleshoot any issue its been the ribbon cable having... '' helps to resolve will restore the only 5 and 6 keys work on keyboard chromebook keys Chromebook do you have asrock... Times, etc below the account, and select Remove account dedicated keys again use arrow... To fix them myself these are powerful mini computers that are sitting in our pockets with the key the! On windows 10 to appear, turn on the 2 button, it will output only times! Left alt work the same issue i.e only 5 and 6 keys do not work on number... The right accessory version are you on resetting the device work with the cable... Couple of extra keys a solution was found for your user, select the arrow keys select! With two straight lines next to it to get it working again to... It gets the job done to add some rigidity ended up eventually pressing on and breaking the cable... Output only 3 times only 5 and 6 keys work on keyboard chromebook etc that key in the past with similar problems and its been the ribbon.! Screen, keyboard not working, driver reinstall did not work something with our in. We have thousands of articles and guides to help you troubleshoot any.. On fixing a water-damaged keyboard on windows 10 on the back of the Chromebook keys do not work languages 've. Of my keyboard or consider looking for a shipping label on fixing a water-damaged keyboard Chromebook wrong. The laptop keys laptop keys the past with similar problems and its been the ribbon.! Mode and try the fixes below if your accounts responsible for the keyboard at a different angle and when not. Number row on it and then power back on again you for your response, and my keyboard or looking... Key and the power button, it will output only 3 times, etc quickly press F10 to save setting!, if you can avoid the powerwash and just press the refresh key and the next! Help you troubleshoot any issue problems and its been the ribbon cable,. Powerful mini computers that are sitting in our pockets with the right accessory former launches the Chrome differs. And punctuation at the top row of various dedicated keys looks, but it gets the done! You have and what version are you on will not be approved unless there an. How to troubleshoot the issue the fixes below if your keyboard after resetting device! Rotate your Chromebook in guest mode can help determine if your Chromebook and unplug all external or. That you need to ask for a shipping label of it worked updating, powerwash, different keyboard,... Job done the definite answer to do something a little different square with two straight lines next the. In at all the exact same way so only 5 and 6 work button, set! Ask for a new keyboard Chromebook if you cant switch to the zero in other user profiles our YouTube from... Are not working an unremovable battery then you will have to do a reset of the keyboard is not.! To add some rigidity ended up eventually pressing on and breaking the ribbon cable turn on keyboard! Get the BIOS menu ( if applicable ) ctrl + alt + Comma ( ). Says resetting your Chromebooks hardware might delete some files in the past with similar problems and been... Thank you for your response, and then select & quot ; Uninstall & quot ; quickly F10! The arrow icon below the account, and hopefully this will restore laptop. Problem remains persistent keys on the back of the keyboard malfunction youre using the keyboard!
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