ticket agent job description resume. Definition and Nature of the Work. Deal with customer complaints in a calm and professional manner always geared toward resolution. Also Reservation and Transportation Ticket Agent and Travel Clerk Jobs. Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements. Plan route and calculate ticket cost, using schedules, rate books and computer. Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to determine timetables, taxes, and other information. 189 chapter 6 in figure 1. Search Ticket agent jobs in Los Angeles, CA with company ratings & salaries. Travel Agent Sales Consultant Resume Examples & Samples Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the … A telephone call or two with an Avjobs Career Center Consultant is strongly encouraged to discuss your analysis … Skills You’ll Need Aside from education and experience, ticket sales agents should possess certain skills, including excellent oral and written communication skills. Employment Outlook Poor. 12 open jobs for Ticket agent in Los Angeles. Provide personal services to ensure the safety and comfort of airline passengers during flight. There are many types of reservation agents: travel reservation agents, airline reservation agents and hotel reservation agents, among others. Get to know us better on Facebook, Twitter, LinkedIn, YouTube, Aviation Ad Network, RSS, and FeedBurner. Train and mentor new agents on procedures and customer service protocols. This is your chance to really show off your professional accomplishments and describe the reasons you would be best for the open position. Descriptions of a Hotel Front Desk Position. Helped sell excursions on the island such as: glass bottom boat tours, rib runner boat tours, excursions to Two Harbors, and sightseeing in Avalon. Ticketing agents don't only handle the retail portion of selling a ticket. Advanced understanding of miles booking with 10 years in the travel industry. Able to handle large crowds and obtain customer satisfaction. Answering the queries of the passengers regarding the bus arrival and bus departure. Examining tickets and passes before directing passengers to the specified area for loading. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. Answering to the online queries and queries of the customers on phone. Trained new ticket agents on METRA sales protocols and procedures; High volume of customer service interaction with daily commuters; Balanced all cash drawers and monitored ticket sales; Developed spreadsheets to show profit and loss statistics. Conduct cash and electronic sales transactions of transit products to patrons providing front-line customer service to passengers and prospective customers. Use our Job Search Tool to sort through over 2 million real jobs. After researching careers and job types, it is useful to get feedback from experts in the field or Avjobs Career Consultants to determine if your assessment is realistic. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Use this resume as a template to find a job! Internal Reservations Agent Resume Summary : To obtain a challenging and rewarding position that will offer opportunities for personal and professional development in the Hospitality Industry, and where … Provided excellent customer service, and cultivate customer service to guarantee repeat business. Job description and duties for Amusement and Recreation Attendant. Specialise in database management and customer relations. Use our Job Search Tool to sort through over 2 million real jobs. Supply travelers with pertinent information … Browse Reservation and Ticket Agents job descriptions, duties, and salary. Welcome service, receiving, directing and informing incoming passengers. Download Sample Resume Templates in PDF, Word formats. Download Sample Resume Templates in PDF, Word formats. In this position, you communicate with clients to determine their needs. Ensuring calls are answered within three rings and maintain call duration of less than four minutes. Job description and jobs for TICKET AGENT. You can search and apply for over 2 million other jobs. Airport Ticket Agent Job Description & Salary Information Job Duties Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. Assisted flight attendants to ensure they were properly stocked. They offer advice on destinations, plan trip itineraries, and make travel arrangements for clients. Reservations Agent Job Overview and Tips What Does a Reservation Agent Do? Aviation Job Search Avjobs helps those seeking work to find aviation related job openings that match their skills and location while assisting hiring managers and recruiters in locating those seeking work. This resume sample is for the post of Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier. Assign seats for customers on the airline. Job Duties and Tasks for: "Reservation and Transportation Ticket Agent" 1) Arranges reservations and routing for passengers at request of Ticket Agent. Sold tickets to the public and made tickets for company's accounts. Interpret coded data on tickets to ascertain destination and assign boarding pass. Plus Free Job Search Tool. 1,955 Ticket Agent jobs available on Indeed.com. Ticket Agent Jobs, Employment | Indeed.com Skip to Job Postings , Search Close Qr-reservations & Ticketing Agent Resume Examples & Samples. Deidre Jones. Ticket Agents work for transportation companies like airlines or train services and are responsible for issuing tickets and collecting payments from customers. Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. Executed cashiering duties to complete the sale of tickets. Because planes fly at all hours, airlines need ticket agents to work around the clock and that can mean night, weekend, and holiday shifts. Security Ground Coordinator- Met with management to discuss new procedures introduced by TSA and enforcing those procedures with employees and customers. Get the facts. Selling tickets to the clients in person as well as keeping track of the online ticket sales. The job requires candidates to have a pleasant appearance, be courteous, communicate efficiently, pay attention to details and be able to handle luggage frequently. There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. Travel Agent Resume Examples & Samples Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements Arrange routine and complex domestic and international group travel utilizing GDS s (Sabre) Reservations Agent Resume Samples with Headline, Objective statement, Description and Skills examples. Keep the statement short and pitch your best qualities. Coordinated passengers with other airlines due to overbooking or cancellations, Arranged for hotels, meals and ground transportation, Provided customer service to meet travel requirements of all Continental Airlines passengers, which includes: welcome greetings, processing of ticket confirmation, check-in, seat assignments, and luggage check-in, Managed Continental passenger ticket sales and reservation, Reviewed travel documents as required by DHS, TSA and other foreign countries, Managed ticket changes and gate announcements for aircraft boarding, Provided assistance to minors, disable/handicapped passengers, Answer questions about airline schedules, fares, and hotels resulting developed, Actively communicated flight departure at airport gates, helping the boarding process run. Provides UNM ticket sales training for staff and student employees, as well as employees of associated external ticketing agencies and phone room staff. Reservation Agent Job Description Template We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs. Plus Free Job Search Tool. 857 open jobs for Ticket agent. Job description and duties for Reservation and Transportation Ticket Agent and Travel Clerk. Worked effectively with operations and other ticket agents, Sold tickets for the zoo and special events, Received money, made change, and credit card transactions as necessary, Assist passengers with information on their itinerary, terminal locations and pointing them in the right direction to find buses, shuttles, taxis and other modes of public transportation, Familiarize myself with airport process and procedures so that I can assist the passengers the passengers in an efficient manner, Responsible for managing ticket sells/purchases for the NYC Airporter, Provide mentoring to the new hires by going over the roles and responsibilities of the position, Provide professional customer service while quoting, and selling customer tickets, Process large and small money transactions with filing paper work, Implement ideas to resolve customer complaint, and promptly report concerns, Collected all monies owed, and documented all transactions for daily bank deposits, Helped customers locate lost luggage and compensate for lost luggage, Provided customer service on the phone and in person, Answered the phones providing customer with upcoming schedules and information, Union Representative for Local 1582; United Transportation, Negotiated 3 contracts for Albany Bus Terminal and NYC Port Authority, Remained professional when speaking with irate customers, Used different search tools to provide customers with accurate information, Expressed empathy when enforcing the no refunds or exchanges policy, Maintained a quality score of 95% or better, Maintain current knowledge of all flight times during shift, Proven ability to manage a high volume workload in a calm and constructive manner, Proven Ability to answer customers' questions and give information regarding the flights, Verify proper identifications while maintain a steady organized pace checking-in passengers. 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